What BackPedal customers say when we get their bike back, the TV programmes that came into the field with us, and the press on bike theft and recovery.
If your bike's stolen, we start a WhatsApp group with you, our office team and the recovery agent on the job, with live updates as the recovery happens. Here's what customers said the moment their bike came back.
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Good news Nikitas, we've recovered your Brompton
❤️🔥📸
I can't believe it!!
So excited, thanks so much!!
It's like watching a tv show 😅
Haha all good. I'll be there in the next 57 mins
Three film crews. Three networks. One question — what does it actually look like to recover a stolen bike? Press play and find out.
60 minAn hour inside the bike theft underworld with the BackPedal recovery crew, filmed for Sky.
“Cameras follow our agents through London as they recover a stolen ebike in real time.”
Watch on BBC iPlayer
“Dispatches secretly films suspected handlers and goes on the trail of stolen bikes with our team.”
Watch on YouTube★ ★ ★ THREE NETWORKS · ONE TEAM
When journalists need someone willing to take a camera onto London's streets and recover a stolen bike — they call us.
The UK-based startup offers e-bike owners a monthly subscription service, which includes recovery of the e-bike and, more recently, insurance via Sundays Insurance, one of the largest cycle insurers in the UK. BackPedal says it has a 90% recovery rate, but the insurance provides a security net for the bikes that can't be brought back.Read full article
Last year, a YouGov survey found that more than three quarters of British people don't expect the police to bother investigating bike thefts. 84% of those surveyed also believe that it is unlikely that bike thieves will be caught and convicted, with over half claiming that it is "not likely at all" that criminals stealing bicycles will be found guilty in court.Read full article
Bike theft is rife, and yet, it doesn't seem like much is being done about it. An increasingly overstretched policing service, combined with emboldened criminals, has resulted in a slew of horror stories. It is not a victimless crime; a bike could be someone's only means of transport, or it could be their prized possession, the most expensive thing they own.Read full article