Every option, side by side

Every term that matters, for each way to build your protection, in one place. For the full wording, read our terms, the Recovery Policy and Sundays' policy documents.

Your own tracker+ Theft Recovery Subscription

Your own tracker+ Theft Recovery Subscription+ Backup Insurance

Self-fit Tracker+ Theft Recovery Subscription

Self-fit Tracker+ Theft Recovery Subscription+ Backup Insurance

Price and billing

Per bike, VAT included

Up front

£0

£89 for the kit

Monthly

£5.99

Set by your bike's value: £8.59 for £1,000, £12.57 for £2,000, £27.45 for £5,000, up to £91.82 for £20,000

£5.99

Set by your bike's value: £8.59 for £1,000, £12.57 for £2,000, £27.45 for £5,000, up to £91.82 for £20,000

Paying yearly

£64.69 a year (10% off)

10% off: £135.79 a year for a £2,000 bike

£64.69 a year (10% off), plus the kit

10% off: £135.79 a year for a £2,000 bike, plus the kit

Paying for 3 years

£172.51 (20% off)

20% off: £362.11 for a £2,000 bike

£172.51 (20% off), plus the kit

20% off: £362.11 for a £2,000 bike, plus the kit

More than one bike

Every option10% off every bike when you protect two or more, kit and insurance included

Adding a bike later

Every option10% off the new bike, kit included. Your existing bikes get 10% off from their next renewal.

What you get

Tracker

You use your own: AirTag, Bosch ConnectModule, PowUnity BikeTrax, built in to your bike (Cowboy, VanMoof, Riese & Müller), ex-Blike, or another tracker

Our kit: a Sleeper GPS, a close-range Bluetooth beacon and disguised casings chosen for your bike

Fitting

Nothing to fit

You fit it at home in about 5 minutes. Every tool is in the box. Nothing to activate.

Battery

Keep your tracker charged, switched on and on the bike

Up to 3 years, nothing to charge. While your protection is active, we send you fresh trackers when the batteries run low.

App

Your tracker maker's app

None currently

Recovery service

Every optionOur recovery agents and 24/7 team go and get your bike, anywhere in mainland UK

Recovery costs

Every optionNo call-out fees, no excess, no limit on how many times we go out

Theft insurance for your bike's value

Not included

Backup theft insurance from Sundays, up to your bike's value (max £20,000)

Not included

Backup theft insurance from Sundays, up to your bike's value (max £20,000)

Who it's for

You

Anyone living in mainland UK. Under 18? A parent or guardian signs up for you.

18 or over and living in the UK

Anyone living in mainland UK. Under 18? A parent or guardian signs up for you.

18 or over and living in the UK

Bike value

No limit

£100 to £20,000. The value you give sets the price.

No limit

£100 to £20,000. The value you give sets the price.

Bike type

Any bike with a tracker

UK road legal: pedal bikes, cargo bikes, and ebikes with a motor of 250W or less that stops assisting at 15.5mph

Any bike our casings fit

UK road legal: pedal bikes, cargo bikes, and ebikes with a motor of 250W or less that stops assisting at 15.5mph

How you use it

Any use: commuting, deliveries, work

Recovery: any use. Insurance: not for courier, delivery, hire or business use, or professional and sponsored riders.

Any use: commuting, deliveries, work

Recovery: any use. Insurance: not for courier, delivery, hire or business use, or professional and sponsored riders.

Where

Recovery works across mainland UK

Recovery works across mainland UK. The insurance covers England, Scotland, Wales and Northern Ireland.

Kit posted to mainland UK addresses. Recovery works across mainland UK.

Kit posted to mainland UK addresses. Recovery works across mainland UK. The insurance covers England, Scotland, Wales and Northern Ireland.

When cover starts

Cover starts

After a 7-day waiting period. Thefts in the first 7 days aren't covered.

Recovery and insurance both start after a 7-day waiting period. Thefts in the first 7 days aren't covered.

When you fit your trackers

Recovery and insurance both start when you fit your trackers

Delivery

Nothing to post

We despatch your kit within 2 working days

Billing starts

Every optionThe day you buy

If your bike is stolen

Tell us

Every optionStraight away, on our 24/7 theft line: 0808 304 0476

What we do

Every optionFollow the trackers, file the police report with your help, plan the recovery, send our agents, and keep you updated

What we need from you

Share your tracker's location with us, keep it on the bike, and help us file the police report

Share your tracker's location with us, keep it on the bike, and help us file the police report within 48 hours, which your insurance needs

Tell us straight away, answer our questions, and help us file the police report

Tell us straight away, answer our questions, and help us file the police report within 48 hours, which your insurance needs

How long we keep going

Every optionNo time limit while there's tracking or a lead

Damage

Not included

Damage in a theft or attempted theft can be claimed from Sundays

Not included

Damage in a theft or attempted theft can be claimed from Sundays

Recovery Promise

Best case, your bike back. Worst case, your kit and recovery subscription cost you nothing.

If we can't recover it

We refund every payment you've made

We refund every recovery subscription payment, but not the insurance premium. You can still claim through Sundays.

We refund your kit and every payment you've made

We refund your kit and every recovery subscription payment, but not the insurance premium. You can still claim through Sundays.

Conditions

Every optionThe theft happens while your cover is active. One refund per bike.

Insurance

With Backup Insurance only

Provided by

Not included

Sundays Insurance (Gator Bikesure Ltd, FCA 710920), underwritten by Red Sands Insurance Company (Europe) Ltd

Not included

Sundays Insurance (Gator Bikesure Ltd, FCA 710920), underwritten by Red Sands Insurance Company (Europe) Ltd

Excess

No excess on recovery

£100 per insurance claim, including battery-only claims

No excess on recovery

£100 per insurance claim, including battery-only claims

What's covered

Not included

Theft at home, away or in transit, anywhere in the UK; damage in an attempted theft; fitted accessories stolen with the bike

Not included

Theft at home, away or in transit, anywhere in the UK; damage in an attempted theft; fitted accessories stolen with the bike

How claims are paid

Not included

Bought new: new for old. Bought second-hand: market value or depreciated value, whichever is higher. The excess comes off first.

Not included

Bought new: new for old. Bought second-hand: market value or depreciated value, whichever is higher. The excess comes off first.

Locks

Not included

Sold Secure Silver for bikes under £1,000, Gold from £1,000, locked through the frame to something fixed

Not included

Sold Secure Silver for bikes under £1,000, Gold from £1,000, locked through the frame to something fixed

At home

Not included

Not left in the garden, unless it's a cargo bike out of sight and locked. Sheds and garages have door and lock standards.

Not included

Not left in the garden, unless it's a cargo bike out of sight and locked. Sheds and garages have door and lock standards.

Away from home

Not included

Locked whenever it's out of your sight. Not covered if left anywhere but home for more than 18 hours (24 at a train station or your workplace), however it's secured.

Not included

Locked whenever it's out of your sight. Not covered if left anywhere but home for more than 18 hours (24 at a train station or your workplace), however it's secured.

Main exclusions

Not included

No police report or proof of ownership; trackers not fitted properly; modified bikes; business use

Not included

No police report or proof of ownership; trackers not fitted properly; modified bikes; business use

Making a claim

Not included

Through Sundays, once we've tried to recover your bike. No deadline, but give us a couple of days first.

Not included

Through Sundays, once we've tried to recover your bike. No deadline, but give us a couple of days first.

Cancelling and refunds

Changing your mind

Full refund within 14 days, whichever way you pay.

Full refund within 14 days, whichever way you pay. Your insurance ends too.

Full refund within 14 days, whichever way you pay. Send the kit back within 30 days of delivery for a full refund. We cover the return postage.

Full refund within 14 days, whichever way you pay. Send the kit back within 30 days of delivery for a full refund. We cover the return postage. Your insurance ends too.

Monthly, after that

Stops at the end of that month

Stops at the end of that month, insurance included

Stops at the end of that month. The kit is yours.

Stops at the end of that month, insurance included. The kit is yours.

Yearly or 3-year, after that

We refund the months you haven't used. Months you've used are charged at the monthly price.

We refund the months you haven't used, insurance included, and the insurance ends. Months you've used are charged at the monthly price.

We refund the months you haven't used. Months you've used are charged at the monthly price. The kit is yours.

We refund the months you haven't used, insurance included, and the insurance ends. Months you've used are charged at the monthly price. The kit is yours.

How to cancel

Every optionFrom My account in the Help menu (your billing page at pay.backpedal.co), or get in touch with our team

Renewals and changes

Renewal

Every optionMonthly runs until you cancel. Yearly and 3-year billing renews automatically, and we email you before they do.

Price changes

Every optionWe may change our prices. We'll tell you at least 30 days before a new price applies to you, and you can cancel before it does.

Selling your bike

Every optionGet in touch and we'll move your protection to the new owner

Changing your bike

Tell us about your new bike and we'll move your protection to it

Tell us about your new bike and we'll move your protection to it. We adjust your price to match the new bike's value.

Tell us about your new bike and move your kit to it to keep your protection going

Tell us about your new bike and move your kit to it. We adjust your price to match the new bike's value.

Adding insurance later

Get in touch and we'll add it. You only pay the difference.

Already included

Get in touch and we'll add it. You only pay the difference.

Already included

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